In the corporate backstage, the taste of revenge: Misbehaviour and humor as form of resistance and subversion

In the corporate backstage, the taste of revenge: Misbehaviour and humor as form of resistance and subversion

Blog Article

ABSTRACT Recently, several cases of employees of corporations that have adopted an improper attitude toward clients were released, indicating that these Football - Field Equipment events are common, not rare.In this article, we interviewed officials and former employees of fast-food and call centers in order to meet their narratives about the corporate scenes, focusing on the literature on hair cutting cape misbehaviour and humor as a form of resistance in organizations.Our analysis points to two main narratives: revenge is a dish best served cold; and the customer is not king.